China-Japan Friendship Hospital: International Department

Based on public sources, checked on 24 Oct 2026; not confirmed by the hospital. Phone numbers, hours and procedures can change; confirm them with the hospital before you travel.

Start with the right line

The department separates enquiry lines from appointment lines. Its Chinese and Japanese introductions describe the enquiry numbers as foreign-language (English and Japanese) service lines; the English introduction on the same page calls them the nurses' station. Either way, these are the numbers to ring with questions, and the appointment lines are for booking.

From outside China, dial +86 10 and the eight-digit number; drop the leading 0 of the Beijing code. 8420 5071 is the one appointment number that appears in every source we read, so it is the safest first call for a booking.

Other ways to book

The department's booking page says appointments can also be made through the hospital's official app, its WeChat official account, and the 114 booking platform. The Beijing government guide adds a WeChat mini program and notes that, when it was written, the app was available for iOS with an Android version in development. These channels are built mainly for patients in China. We have not tested whether any of them accepts a passport and a foreign phone number, so a phone call to the appointment line is the more predictable route from abroad.

English and Japanese

The Beijing government guide lists the department's service languages as English and Japanese. The department's introduction is published in Chinese, English and Japanese. That tells you the enquiry lines can take a call in those languages; it does not tell you that the doctor you are booked with will consult in them. If you need an interpreter in the consulting room, say so when you book and ask who provides one.

Emergencies: the sources conflict

The department's booking page lists an International Department emergency number, +86 10 8420 6498. The Beijing government guide, dated December 2023, says emergency services are "not available" for this department. A third source, the German embassy's Beijing medical list (June 2026), gives 8420 6498 as a 24-hour emergency number for the hospital, which is closer to the department's own page. Public sources alone cannot settle it. Do not plan around this department for urgent care until you have confirmed it by phone; in a life-threatening emergency in mainland China, call 120.

Insurance direct billing

The department says it works with nearly 30 insurers and agencies in China and abroad on direct billing. Its insurance page names, among others, MSH, Ping An Health, Cigna (招商信诺), Bupa, MediLink-Global, ICBC-AXA, International SOS, FESCO, Generali China, Taikang, Emergency Assistance Japan and China Health Connect (商保通). The page has no date, so the list may have changed.

A name on that list means the hospital has an arrangement with the company, not that your plan covers your visit. Ask your insurer three things: whether this department is in your network, whether outpatient care is billed directly or only admissions, and whether you need a guarantee letter before you arrive. If you are paying yourself, read our guide to paying for care in China, and see our costs page for the figures we can source.

If you are admitted

The department describes 122 single rooms, each with its own bathroom. Its published ward rules are worth reading before a planned stay, because some affect visitors from abroad directly:

• Do not invite doctors from outside the hospital to see you, and do not take medicines you brought yourself without first agreeing it with the doctor in charge.
• Do not leave the hospital or stay out overnight; the ward says it will treat that as self-discharge.
• Do not keep important documents, cash or valuables in the room. Plan where your passport will be kept, since you will need it for registration and payment.
• Do not use your own electrical appliances on the ward.

Claims we did not check

The introduction states that the department passed ISO 9001 and received a quality certificate from Bupa, and quotes awards. We did not verify these with the certifying bodies or check whether they are current, so we do not rely on them. We do not rank hospitals; read our editorial policy for why.

What to ask the International Department

Ring the enquiry line first, then the appointment line once you have answers.

1. I will be coming from outside China. Which appointment number should I use, and can you book me before I arrive?
2. Will the doctor consult in English or Japanese, or will an interpreter be present?
3. Does the International Department see emergencies, or should I go to another part of the hospital?
4. Is [insurer] on your direct-billing list for outpatient visits, admissions, or both?
5. Which documents do you need from me before the first visit, and how should I send them?
6. What would the first consultation and likely tests cost? Please put it in writing.

Still open

China-Japan Friendship Hospital has not reviewed this page. If you are weighing a check-up or scan rather than specialist care, the treatments page sets out what we write about; and because we never collect medical records, our privacy notice asks you to keep them out of messages to us. Before you travel, check the entry rules in our visa guide; treatment is not a stated purpose for visa-free entry. What to bring on the day is in the visit preparation guide. The Beijing guide covers the city's other pilot hospitals, and the city comparison sets Beijing against Shanghai and Shenzhen. All published profiles are on the hospital index; read how we verify for what our checks cover, and about us for who runs this site.

Frequently asked questions

Does China-Japan Friendship Hospital have staff who speak English or Japanese?

The International Department publishes enquiry lines for English and Japanese (+86 10 8420 5121 and +86 10 6422 2952), and the Beijing government lists both languages. Whether your doctor consults in them is not confirmed.

What is the appointment number for the International Department?

+86 10 8420 5071 appears in every source we read. A second number differs between sources: 6428 2297, 8420 6420 or 8420 6419.

Can I go to the International Department in an emergency?

Unclear. The department lists an emergency number (+86 10 8420 6498), but the Beijing government guide (December 2023) says emergency services are not available there. Call 120 in a life-threatening emergency.

Does the hospital accept international insurance?

The department says it has direct-billing arrangements with nearly 30 insurers and agencies. Ask your insurer whether your plan is billed directly for outpatient care, admissions or both.

Sources

1. Work plan for the development, reform and innovation of international medical services in Beijing (北京市国际医疗服务发展改革创新工作方案), Beijing Municipal Health Commission and 14 other departments, 22 Sep 2020. Read 20 Oct 2026. Section 2 names the pilot institutions.
2. International Department introduction (国际部简介), Chinese, English and Japanese, China-Japan Friendship Hospital, International Department. Read 24 Oct 2026. Enquiry and appointment lines; 122 single rooms; ~30 insurers; ISO 9001 and Bupa statements. No date on page.
3. Contact (联系方式), China-Japan Friendship Hospital, International Department. Read 24 Oct 2026. Enquiry 84205121/64222952; appointments 84205071/64282297; office 84206475.
4. Outpatient appointments (预约门诊), China-Japan Friendship Hospital, International Department. Read 24 Oct 2026. App, WeChat, 114 platform; emergency line 84206498. Listed 2018-07-03 in the column index; URL path 202109.
5. Insurance cooperation (保险合作), China-Japan Friendship Hospital, International Department. Read 24 Oct 2026. Names of direct-billing insurers and third-party administrators. No date.
6. Inpatient rules (住院须知), China-Japan Friendship Hospital, International Department. Read 24 Oct 2026. Ward rules on outside doctors, own medicines, leaving the ward, valuables.
7. China-Japan Friendship Hospital, Beijing Municipal People's Government (English portal), 20 Dec 2023. Read 24 Oct 2026. Address; English and Japanese; emergency not available; booking channels and numbers.
8. Medizinische Einrichtungen in Peking (06/2026), German Embassy Beijing, Regional Medical Office, 18 Jun 2026. Read 24 Oct 2026. Embassy list of Beijing medical facilities: phones, emergency lines, addresses, service languages.

Related

• Medical care in Beijing for international patientsBeijing has run an international medical services programme since 2019. Airports, hospital profiles, payment, visas and what we have not verified yet.
• Which visa do you need for medical treatment in China?Compare transit, short-stay and Hainan entry policies for medical travel, with official sources and questions to confirm with your visa office.
• How to pay for medical care in China as a visitorHow visitors pay Chinese hospitals: mobile payment limits since 2024, international cards, cash, insurance direct billing and guarantee letters.
• Preparing for a hospital visit in China: documents and stepsWhat to bring to a Chinese hospital as a visitor: passport, translated records, insurance letters. How booking and registration work, and what to ask.