Zhongshan Hospital, Fudan University: International Service

Based on public sources, checked on 24 Oct 2026; not confirmed by the hospital. Phone numbers, hours and procedures can change; confirm them with the hospital before you travel.

Where to go: Gate 10B

The government listing gives the international service's address as Gate 10B, 111 Yixueyuan Road, Xuhui District. Large Shanghai hospitals have many gates, and the hospital's general address will not get you to the right door. Show the gate number to your driver, and confirm it when your booking is made.

The listing also gives weekday hours of 8:00 to 17:00 and Saturday hours of 8:00 to 12:00. No Sunday hours are listed, and nothing is said about public holidays, when many Chinese hospitals run reduced clinics; ask if your dates fall near one.

Booking by email is the practical route from abroad

Two contact routes are listed:

Because the phone line may not work from abroad, email is the route to try first. Keep the first message short: who you are, what care you are asking about, your preferred dates, and a question about how the hospital wants previous reports sent. Do not attach medical records until you know who will read them.

What the listing says the service covers

Under "characteristic diagnoses and treatments" the listing names personalised multidisciplinary team (MDT) consultations, outpatient chemotherapy infusion, acupuncture in traditional Chinese medicine, and remote consultation. Its short introduction names cardiovascular disease, liver cancer, and renal and pulmonary disease among the hospital's fields. A remote consultation is a possible first step for someone abroad, but the listing does not say who can request one, what records are needed or what it costs. Ask before assuming a remote review will lead to an appointment.

Languages

English, French and Japanese are the service languages given in the listing. That describes the service as a whole. It does not say which doctors consult in those languages or whether an interpreter is present for every appointment. If you need French or Japanese in particular, mention it in your first email.

Insurers listed for direct billing

The government listing names 25 companies providing direct-pay services at the hospital:

The listing is dated October 2024, so names may have been added or removed since. A name on this list shows a company-level arrangement, nothing more about your own policy. Check with your insurer whether outpatient care is billed directly, whether an admission needs a guarantee letter, and what you pay yourself. If you are paying without insurance, read our payment guide for card and mobile wallet limits, and see the costs page for the sourced figures we publish.

Why the hospital's own site is not cited here

On 24 October 2026, both the hospital's main site and its international page returned a server error (HTTP 521) from our location and from a server in another region. That tells us nothing about the service itself, but it means we could not compare the government listing with anything the hospital publishes now. Treat every detail above as the city's listing from October 2024 until the hospital confirms it.

Emergencies

The listing covers the international outpatient service and gives no emergency arrangements for it. For urgent care in Shanghai, call 120 for an ambulance.

First email to Zhongshan Hospital

Send to [email protected] and keep the reply.

1. I am outside China and would like an appointment for [care] around [dates]. Can you book it, and with which doctor?
2. Is the international service still at Gate 10B, 111 Yixueyuan Road?
3. What are your Saturday phone hours, and is there a number that works from abroad?
4. Will the doctor speak [English/French/Japanese], or will an interpreter join?
5. Does [insurer] have direct billing with you for clinic visits, and what paperwork does an admission need?
6. How should I send earlier reports, and is a remote consultation possible first?

Open questions

Zhongshan Hospital has not confirmed this page. It is one of the 13 hospitals in the pilot list reproduced in our Shanghai guide. Rankings are excluded by our editorial policy, and the basis for each fact is explained under how we verify. Before travelling, the visa guide explains entry options and the hospital visit guide lists documents. Find more hospitals on the hospital index, and compare Shanghai with Beijing or Shenzhen on the cities page. Planned care types are on the treatments page, our fee on the pricing page, and our handling of personal data in the privacy notice.

Frequently asked questions

Where is the international service at Zhongshan Hospital, Shanghai?

The Shanghai government listing gives Gate 10B, 111 Yixueyuan Road, Xuhui District. Confirm the gate when you book.

Can I book Zhongshan Hospital by email?

Yes, according to the government listing: [email protected], with a reply within one working day. Wait for a confirmed date and doctor before booking travel.

What languages does Zhongshan Hospital's international service offer?

The listing names English, French and Japanese. Which doctors consult in them is not stated.

Is Zhongshan Hospital's international service open at weekends?

On Saturday mornings only (8:00 to 12:00), according to the listing; no Sunday hours are given.

Sources

1. Thirteen hospitals receive plaques as Shanghai public hospital international medical tourism pilot units, Jiefang Daily / Shobserver, 19 Sep 2024. Read 20 Oct 2026. Names all 13 hospitals.
2. Zhongshan Hospital Affiliated to Fudan University (Find a Hospital), Shanghai Municipal People's Government (English portal), source: Shanghai Municipal Health Commission, 14 Oct 2024. Read 24 Oct 2026. Gate 10B address, hours, languages, 400 line with hours, email booking, direct-pay insurer list.
3. International medical service page, Zhongshan Hospital, Fudan University (official website). Read 24 Oct 2026. Returned HTTP 521 on 2026-10-24; not read.

Related

• Medical care in Shanghai for international patientsShanghai runs an international medical services pilot at 13 public hospitals. Hospital profiles, airports, payment, visas and what we are still checking.
• How to pay for medical care in China as a visitorHow visitors pay Chinese hospitals: mobile payment limits since 2024, international cards, cash, insurance direct billing and guarantee letters.
• Which visa do you need for medical treatment in China?Compare transit, short-stay and Hainan entry policies for medical travel, with official sources and questions to confirm with your visa office.
• Preparing for a hospital visit in China: documents and stepsWhat to bring to a Chinese hospital as a visitor: passport, translated records, insurance letters. How booking and registration work, and what to ask.